Terms & Conditions

1. Acceptance of Terms

By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use our website or services.

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to this page with a revised effective date. Your continued use of the website after such changes constitutes acceptance of the updated Terms.

2. Description of Services

ZeroRisk Labs provides cybersecurity consulting and assessment services, including but not limited to security testing, adversarial simulation, incident readiness support, digital investigations support, governance and compliance advisory, and security training.

The specific scope, deliverables, timelines, and terms of any engagement are defined in a separate statement of work or engagement agreement between ZeroRisk Labs and the client.

3. Use of the Website

When using our website, you agree to:

• Provide accurate and truthful information in any form submissions.
• Use the website only for lawful purposes and in compliance with applicable laws.
• Not attempt to disrupt, compromise, or interfere with the operation or security of the website.
• Not submit automated, scripted, or bot-generated requests to our forms or API endpoints.
• Not impersonate any person or entity, or falsely represent your affiliation with any party.

4. Security Testing and Prohibited Probing

Unauthorized security testing, scanning, probing, reverse engineering, vulnerability exploitation attempts, denial-of-service activity, or any similar activity against this website or related systems is strictly prohibited.

If you believe you have identified a security issue, you must report it through our responsible disclosure channel and must not publicly disclose it until we have had a reasonable opportunity to investigate and remediate.

5. Responsible Disclosure

Security researchers acting in good faith must avoid service disruption, data access beyond what is necessary to demonstrate the issue, and any action that compromises confidentiality, integrity, or availability.

No bounty, compensation, or legal waiver is implied unless separately agreed in writing.

6. Intellectual Property

All content on this website — including text, graphics, logos, icons, images, code, and design elements — is the property of ZeroRisk Labs or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from this website without prior written consent from ZeroRisk Labs.

7. Confidentiality

All engagements are conducted under strict confidentiality. ZeroRisk Labs treats all client data, systems information, and findings as confidential.

Specific confidentiality obligations, including non-disclosure terms, are defined in the engagement agreement or a separate NDA executed prior to the engagement.

8. Security Assessment Disclaimer

Security assessments reduce risk but cannot guarantee the absence of vulnerabilities, incidents, or unauthorized activity.

Threat landscapes and attack techniques evolve continuously; therefore, results and recommendations are point-in-time assessments unless otherwise stated in writing.

9. Authorization and Scope for Engagements

Security services are performed only with explicit written authorization from an authorized representative of the asset owner and strictly within the agreed scope and rules of engagement.

Clients are responsible for ensuring they have legal authority to request testing or analysis of target systems, applications, networks, and data.

10. Limitation of Liability

To the maximum extent permitted by applicable law:

• ZeroRisk Labs provides this website on an "as is" and "as available" basis without warranties of any kind, express or implied.
• We do not warrant that the website will be uninterrupted, error-free, or free of harmful components.
• ZeroRisk Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website.
• Our total liability for any claim arising from or related to the website shall not exceed the amount you have paid to ZeroRisk Labs, if any, in the twelve months preceding the claim.

Liability related to specific service engagements is governed by the terms of the applicable engagement agreement.

11. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by ZeroRisk Labs. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites.

We encourage you to review the terms and policies of any third-party website you visit through links on our site.

12. Form Submissions and Communications

By submitting information through our contact or service request forms, you consent to being contacted by ZeroRisk Labs regarding your inquiry. We will not send unsolicited marketing communications.

All form submissions are subject to our rate limiting policies to prevent abuse. Submissions that violate our acceptable use standards may be rejected.

We intentionally do not disclose internal security architecture, monitoring logic, abuse-detection thresholds, or implementation specifics in these Terms.

13. Export Controls and Sanctions Compliance

You agree not to use the website or services in violation of applicable export control, sanctions, anti-corruption, or trade compliance laws.

We may refuse, suspend, or terminate services where required to comply with legal or regulatory restrictions.

14. Indemnification

You agree to indemnify, defend, and hold harmless ZeroRisk Labs, its officers, employees, and affiliates from and against any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising from your use of the website or violation of these Terms.

15. Force Majeure

ZeroRisk Labs is not liable for delay or failure to perform caused by events beyond reasonable control, including but not limited to natural disasters, utility outages, war, terrorism, labor disputes, governmental actions, or internet infrastructure failures.

16. Entire Agreement

These Terms, together with any applicable engagement agreement, statement of work, or executed NDA, constitute the entire agreement between you and ZeroRisk Labs regarding the subject matter and supersede prior understandings related to that subject matter.

17. Termination

We reserve the right to restrict or terminate your access to the website at any time, without notice, for conduct that we believe violates these Terms, is harmful to other users, or is otherwise objectionable.

18. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from or related to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts in Guwahati, Assam, India.

19. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

20. Contact Us

If you have any questions about these Terms and Conditions, please contact us: